Refurbished Product Grading Scale

Effective Date: January 2026

This Refurbished Product Grading Scale explains how Timax International LLC classifies the cosmetic and functional condition of refurbished technology products sold through workplacetechhub.com and authorized marketplaces such as Amazon and eBay. This grading system is designed to meet marketplace transparency, customer expectation, and procurement compliance standards.

All refurbished products are professionally inspected, tested, and verified to be fully functional unless otherwise stated in the product listing.

Like New

Condition Summary: - Product appears unused or nearly unused - No visible scratches, dents, or wear when viewed at normal distance

Details: - 100% fully functional - Minimal or no signs of prior use - Screen (if applicable) is free from noticeable blemishes - Battery health meets or exceeds industry-acceptable standards (where applicable) - May be repackaged in non-original packaging - May include non-original but compatible accessories

Typical Use Case: Ideal for customers seeking near-new appearance at a refurbished price point.

Very Good

Condition Summary: - Light cosmetic wear consistent with gentle use - Minor scratches or scuffs may be present but do not affect functionality

Details: - 100% fully functional - Screen may show faint marks not visible during normal operation - Housing may show light wear - Battery retains reliable performance within industry norms - May include replacement or compatible accessories

Typical Use Case: A balance between cosmetic quality and cost savings.

Good

Condition Summary: - Noticeable cosmetic wear from regular use - Scratches, scuffs, or small dents may be visible

Details: - 100% fully functional - Screen may show visible marks that do not impair usability - Housing shows moderate wear - Battery performance may be reduced but remains functional - Accessories may be third-party or replacement items

Typical Use Case: Best value option for cost-conscious buyers where appearance is secondary to performance.

Functional / Acceptable (When Applicable)

Condition Summary: - Heavy cosmetic wear - Visible signs of extended use

Details: - Fully functional unless otherwise disclosed - Significant scratches, discoloration, or casing wear - Battery may have reduced longevity - Sold at a reduced price point

Note: This grade is only used when permitted by the applicable marketplace and will be clearly disclosed in the listing.

Important Disclosures

· Refurbished products may include non-original components of equal or greater performance.

· Manufacturer warranties may not apply unless explicitly stated.

· Software licenses, manuals, and original packaging are not guaranteed unless specified.

· Cosmetic condition does not affect core functionality unless clearly disclosed.

All grading descriptions represent general guidelines. Individual product listings take precedence and may include additional condition notes.

Compliance Statement

This grading scale is intended to align with refurbished product requirements and transparency guidelines set by major marketplaces, including Amazon Renewed and eBay Refurbished, as well as institutional and B2B procurement standards.

For questions regarding refurbished product condition or grading, please contact Timax International LLC through the contact information provided on the website.